Back Office Services
ITCube BPO specializes in providing a wide range of Back Office Services to various businesses.
With ITCube's Back Office Service offerings your business gains access to a team of experts committed to delivering high levels of quality, timely delivery, cost effective solutions, data security and confidentiality.
When your company hires us, we develop an action plan for your specific requirements in the following areas:
Our approach to data entry and the technologies we employ enable us to deliver the highest levels of quality. Being an ISO 27001:2005 and 9001:2008 security certified company we also address your need for data security and confidentiality. We work hard to achieve highest level of accuracy possible using variety of methods and tools depending on project specification and client requirement.
What distinguishes ITCube’s back office services from other companies is our flexibility, responsiveness and ability to develop a new process to solve a client problem. We view our self as client’s business partner and in many cases our clients have outsourced their entire data entry function to us, which makes us an integral part of their ongoing operations.
Catalog Design and Creation
We have been designing and creating catalogs for our clients and have helped them to achieve high levels of success by constantly ensuring that we provide high quality, efficiency and cost effectiveness.
The designs provided to our clients assist them to create both Printed Catalogs and Online Catalogs. Our catalog design process includes attractive & effective, cover to cover and print ready files. Apart from that we also ensure complete catalog design, front cover design, table of contents, index section, index section, introductory pages, inserts, to all page layouts, etc
Insurance Claims Processing
ITCube provides quality service solution in the filed of Medical Claims, Mortgage Claims and other general claims processing work on behalf of our valuable clients for better progressive services. Today global insurance industry is greatly in demand for cutting edge services and value added customer experience, characterized by faster response time and customized services. We offer wide range of customized solutions for insurance application processing, insurance claims examining, claims processing, verification and validation of claims, customer service process management and payment/check processing.
Our customized solutions will help insurers to:
- Improve efficiency
- Improve the process of capturing, storing and extracting data on claims
- Eliminate manual search for documents and multiple data entry
- Improve document consistency
- Eliminate errors, improve customer service
- Reduce claims processing costs
- Quick processing and discharge of insurance claims
- Achieve compliance with state, federal and industry regulatory guidelines
We closely work with clients to integrate document generation data processing and management systems to address the issues of usability, stability, flexibility, scalability, data interchange, ease of maintenance and extensibility, to enable insurance firms to achieve convergence of services.
Word Processing
Word Processing suggests quality processing services for Business Reports, Newsletters, and Technical Manuals through word document to simplify production process, increase productivity, maximize quality and dynamically manage, collate as well as assemble documents. We assist to communicate with the clients’ people and customers in a better way through flexible word services. Manual processing of word documents is a time consuming process that equates to a higher expense against revenues than needs to occur. We have highly skilled professionals, processes, and state-of-the-art technology that help you to transform from a slow, manual means of processing information, to an automated system that minimizes errors and dramatically improves efficiency in processing service.
Our expertise in implementing applications helps organizations and professionals to provide highly targeted information quickly to customers, suppliers, and employees.
Our word processing services are perfectly designed to assist clients who seek faster and convenient assistance with the preparation of their documents. Our accurate, flexible and reliable data processing solutions provide the clients with ample time to focus on their core business activities. We ensure infallible security and confidentiality for clients’ data through stringent privacy policy implementations that conform to international standards
Our expertise in implementing applications helps organizations and professionals to provide highly targeted information quickly to customers, suppliers, and employees.
Our word processing services are perfectly designed to assist clients who seek faster and convenient assistance with the preparation of their documents. Our accurate, flexible and reliable data processing solutions provide the clients with ample time to focus on their core business activities. We ensure infallible security and confidentiality for clients’ data through stringent privacy policy implementations that conform to international standards
Survey Processing
Survey service is a simple and cost-affective solution that empowers global organizations with a better understanding of their strengths and weaknesses. It gives a clear idea about the employee productivity, management capability, customer satisfaction and organizational performance of the organization.
With advancements in technology, survey processes have become highly dependent on computerized systems. Many internet tools and applications enable to poll site visitors, but none of these programs are able to handle deep, extensive surveys such as those about product use, marketing effectiveness and customer experiences.
Survey Processing mainly deals with core survey business related activities like Survey Data Entry, Survey Setup-Design, Survey Scanning and Survey Reporting which provides satisfactory result in desired form.
With advancements in technology, survey processes have become highly dependent on computerized systems. Many internet tools and applications enable to poll site visitors, but none of these programs are able to handle deep, extensive surveys such as those about product use, marketing effectiveness and customer experiences.
Survey Processing mainly deals with core survey business related activities like Survey Data Entry, Survey Setup-Design, Survey Scanning and Survey Reporting which provides satisfactory result in desired form.
Optical Character Recognition - OCR
This is a process of using specialized software to turn images into editable text. Together, they provide us with the ability to turn hard copy documents into re-usable formats of the clients’ choice such as MS Word files, PDF files, HTML pages, TXT, or RTF ready for rapid, organized, and simple storage and retrieval.
OCR can also be used to turn image-based PDF files back into editable text. OCR gives scanning and imaging systems the ability to turn images of machine-printed characters into machine-readable characters. OCR software can recognize a wide variety of fonts in different languages. OCR's greatest strengths are its ability to enter data into a database quickly and its demonstrated reading accuracy.
Intelligent Character Recognition - ICR
This advanced scanning technology can translate a wide variety of printed fonts and type styles from paper sources into electronic text. It enables scanning and imaging systems to turn images of hand-printed characters into machine-readable characters.
Our OCR & ICR processing services can be utilized in a wide range of your data capture requirements that include:
- Medical forms/Insurance forms
- Banking forms
- Bill Remittance forms
- Survey forms
- Bounded books
- Directories
- Magazines and Periodicals
- High quality service at quick turn-around-time
Data Conversion
Data conversion is a very important factor of efficiency in the successful and smooth functioning of many businesses in this age of information. Businesses not only function effectively by having easy access to data, but also save considerable amount of time and money. We provide comprehensive solutions to the clients’ Data conversion requirements. We convert the unstructured data into a variety of useful digital formats with the help of leading-edge technologies and highly skilled staff. Data is captured from all types of handwritten forms accurately, quickly, and cost-effectively. Extensive experience in the industry enables us to leap forward with confidence to meet the clients’ data conversion needs, however complex or voluminous it is.
